I worked in the hospitality industry full-time for three years while attending the University of Georgia. In this experience, I:
- Supervised all Guest Service Staff and Activities; Promoted to MOD (Manager on Duty) for this 308 room property; Interviewed and trained new employees
- Developed policy and procedures manual and template for new procedures for entire corporation; Led Quality Assurance Teams
- Completed Certified Hospitality Supervisor Program – May, 1996, Completed Quality Assurance Facilitator Program – November, 1995
Awards Received: Employee of the Month – December, 1996; Priority Club Plus Winner two years in a row